Contact Us

We're Here to Help

Our FIBT Customer Care Team is ready to help with any of your banking questions or needs. Contact us for more information about any of our products, services, and offices

For a Lost or Stolen Credit Card or Check

Contact your local office during business hours. After business hours, please contact (800) 359-8092.

For a Travel Notification

Advanced notice for travel plans must be confirmed via telephone or you can fill out the Travel Alert Notification form in Online Banking.

Accessibility Assistance

If you encounter accessibility barriers while using our website or online services, we're here to help. We are continually working to enhance the accessibility of our digital experiences and welcome feedback that helps us serve all users more effectively.

Please contact (800) 359-8092 to let us know the page or feature you were trying to access and a description of the issue. We will work to provide information, products, or services through an alternative method whenever possible.

For All Other Inquiries

Visit your nearest branch, call the FIBT Customer Care Team at (800) 359-8092, or complete the form below and indicate the nature of your question. For your protection, please do not send private or sensitive information via the form below.